Scarlett is a key part of KIN’s NSW settlements and defecting team. As Assistant Project Manager she works to support our NSW Senior Project Manager along with other state based teams managing purchaser communications and providing personalized customer service to purchasers across the eastern seaboard, ensuring a smooth and timely settlement process. Prior to joining KIN Scarlett worked as a Visual Merchandise Manager where she honed her exceptional customer service, stakeholder management and communication skills. Highly qualified, Scarlett graduated from the University of Sydney with a Masters of Cross-cultural Communication focusing on cultural study, inter-cultural communication and linguistic analysis and speaks native Cantonese, Mandarin and English as well as basic Japanese and Korean. Outside of work she relishes spending quality time with her husband and cat, reading, and meeting up with friends.